A-Z Service Guide
All
A
C
D
E
F
G
I
L
M
N
O
P
R
S
T
U
V
W
Z
@
@Connect – Students’ Lifetime Email Service
A
A/V Equipment Loan A/V Purchase Consultation A/V Support to University Events API Gateway & API Portal Acceptable Use Policy Account Service Additional A/V Equipment Setup Request Anti-Virus in Campus Authentication Service Azure Information Protection (AIP)
C
CCHELP Calendar Service Central Authentication Service (CAS) Change User Account Password Channel Newsletter Classrooms - A/V System Classrooms - Lectern PC Classrooms - Wired Network Communications Directory Computer Barn Computer Barn Snapshot Computer Barn Teaching Area Booking Computer Procurement Copyright Infringements Cybersecurity Services
D
Department Staff List Digital Certificates Document Storage and Sharing
E
E-identity Email Phishing Email Service Email Service (Staff) Email Service (Student)
F
Forgot Password Forms
G
Generative AI Tools Getting Help
I
IT Purchase Consultation IT Survival Guide for Staff IT Survival Guide for Student ITSC Contact Points Intranet – Staff Intranet – Student IoT (Internet of Things) Communication
L
LiveView of Bus Stations
M
Mailing Lists Mic4me - Personal Wireless Microphone for Teaching Microsoft Teams Multi-functions Printers (MFP) Multiple Choice Marking System
N
Network Infrastructure
O
Office 365 for Staff OneDrive for Business Open Data Platform Outlook on the web
P
Path Advisor Personal Homepage Personal Response System (PRS) Policies and Guidelines Print Budget Print Queue and Network Path Mappings Printing Facilities (for Students) Printing Service (for Staff) Productivity & Collaboration Tools Protect My Computer
R
Reporting a Security Incident Research Computing Residential Internet Access
S
SMS Bulk Instant Messaging Satellite Printers Secure File Share SharePoint Smart Air Conditioner and Laundry Control System Smart Door Social Engineering Attack Softphone (Deltapath) Software Licensing & Distribution Spam Detection Service Staff Quarters Internet Access Student Computing & Printing Facilities Student Hall Internet Access (Wired ResNet) Student Hall Internet Access (Wireless ResNet) Survey Tool (Qualtrics)
T
Teaching Tools Teaching Venues Support Telephone / Fax Trainings Two Factor Authentication (2FA)
U
UEM Ordinance User Accounts
V
Vacation Auto-reply Video Conferencing Virtual Barn Workstation Virtual Desktop Infrastructure for Teaching (VDIT) Virtual Private Network (VPN) Virtual Server Hosting (VaaS) Virus Protection
W
Web Applications Health Check Web Hosting Wi-Fi Access Windows 10 Windows 11 Wired Internet Connection in Office Work From Anywhere Guidelines (for Staff)
Z
Zoom Meeting Zoom Online Teaching
i
iPRS
A
A/V Equipment Loan A/V Purchase Consultation A/V Support to University Events Acceptable Use Policy Account Service Additional A/V Equipment Setup Request Anti-Virus in Campus API Gateway & API Portal Authentication Service Azure Information Protection (AIP)
@
@Connect – Students’ Lifetime Email Service
C
Calendar Service CCHELP Central Authentication Service (CAS) Change User Account Password Channel Newsletter Classrooms - A/V System Classrooms - Lectern PC Classrooms - Wired Network Communications Directory Computer Barn Computer Barn Snapshot Computer Barn Teaching Area Booking Computer Procurement Copyright Infringements Cybersecurity Services
D
Department Staff List Digital Certificates Document Storage and Sharing
E
Email Phishing Email Service Email Service (Staff) Email Service (Student) E-identity
F
Forgot Password Forms
G
Generative AI Tools Getting Help
I
Intranet – Staff Intranet – Student IoT (Internet of Things) Communication IT Purchase Consultation IT Survival Guide for Staff IT Survival Guide for Student ITSC Contact Points
i
iPRS
L
LiveView of Bus Stations
M
Mailing Lists Mic4me - Personal Wireless Microphone for Teaching Microsoft Teams Multi-functions Printers (MFP) Multiple Choice Marking System
N
Network Infrastructure
O
Office 365 for Staff OneDrive for Business Open Data Platform Outlook on the web
P
Path Advisor Personal Homepage Personal Response System (PRS) Policies and Guidelines Print Budget Print Queue and Network Path Mappings Printing Facilities (for Students) Printing Service (for Staff) Productivity & Collaboration Tools Protect My Computer
R
Research Computing Residential Internet Access Reporting a Security Incident
S
Satellite Printers Secure File Share SharePoint Smart Door Smart Air Conditioner and Laundry Control System SMS Bulk Instant Messaging Social Engineering Attack Softphone (Deltapath) Software Licensing & Distribution Spam Detection Service Staff Quarters Internet Access Student Computing & Printing Facilities Student Hall Internet Access (Wired ResNet) Student Hall Internet Access (Wireless ResNet) Survey Tool (Qualtrics)
T
Teaching Tools Teaching Venues Support Telephone / Fax Trainings Two Factor Authentication (2FA)
U
UEM Ordinance User Accounts
V
Vacation Auto-reply Video Conferencing Virtual Barn Workstation Virtual Desktop Infrastructure for Teaching (VDIT) Virtual Private Network (VPN) Virtual Server Hosting (VaaS) Virus Protection
W
Web Applications Health Check Web Hosting Wi-Fi Access Windows 10 Windows 11 Wired Internet Connection in Office Work From Anywhere Guidelines (for Staff)
Z
Zoom Meeting Zoom Online Teaching